Facilities Management Services Across Ireland

Integrated Facilities Management in Ireland

Managing a building requires dozens of services: cleaning, washroom supplies, laundry, window cleaning, floor care, waste management, pest control, grounds maintenance, and more. Most businesses in Ireland manage these through a patchwork of separate contractors, each with their own contract, invoice, account manager, and quality standards. The result is management overhead, finger-pointing when something goes wrong, gaps between service boundaries, and higher total costs.

Optus Glean offers integrated facilities management (FM) that brings all your soft FM services under a single contract with a single provider. One account manager. One monthly invoice. One quality standard. One point of accountability. And typically 15–25% cost savings compared to procuring the same services from separate contractors.

We provide FM services to businesses of every size across all 26 counties in Ireland. Whether you operate a single office building or a multi-site operation spanning the country, our FM model adapts to your requirements and delivers measurable cost savings without compromising on quality or compliance.

Soft FM Services We Provide

Optus Glean specialises in soft FM — the people-facing, operational services that keep your building clean, comfortable, and functional every day. Here is the full range of services available under an FM contract.

Contract Cleaning

The foundation of any FM package. We provide daily, weekly, or periodic cleaning for every type of commercial premises, including office cleaning, retail cleaning, hotel and hospitality cleaning, apartment block cleaning, student accommodation cleaning, and healthcare cleaning. Available during business hours, overnight, or at weekends.

Specialist Cleaning

Periodic and one-off specialist cleaning services that complement your regular cleaning programme. This includes deep cleaning, carpet and floor care, window cleaning, pressure washing and external cleaning, post-construction cleaning, and industrial cleaning. Scheduled at intervals agreed in your FM specification.

Laundry and Linen Services

Commercial laundry for hotels, restaurants, healthcare facilities, salons, and any business that processes textiles. Collection, wash, fold, and return. Linen hire available. Adding laundry to your FM contract saves 15–25% versus a standalone laundry provider.

Washroom Services

Washroom consumable supply and servicing including soap, paper towels, toilet tissue, hand dryers, sanitary bins, air fresheners, and hygiene unit servicing. Managed washroom services from €50/month per washroom. Adding washrooms to your FM contract saves 20–40% versus standalone providers like phs or Initial.

Waste Management

Waste segregation, recycling, and disposal management. We implement proper waste stream separation on your premises, manage bin servicing schedules, and coordinate with licensed waste collectors. Waste management is included as a coordination service within FM contracts, with waste collection costs passed through at the collector's rates.

Grounds Maintenance

For premises with external areas, we coordinate grounds maintenance including grass cutting, hedge trimming, planting, leaf clearance, car park sweeping, and general external appearance management. Grounds maintenance is delivered through vetted specialist partners managed under your FM contract.

Emergency Response

24/7 emergency cleaning for floods, fire damage, biohazard incidents, and other urgent situations. FM contract clients receive priority response and preferential emergency rates.

FM Contract Pricing in Ireland (2026)

Facilities management contracts are priced based on the scope of services included, the size and number of premises, and the frequency of service delivery. The key advantage of FM bundling is that the total cost is lower than the sum of individual service contracts.

All pricing is exclusive of VAT. Every FM contract is individually priced after a comprehensive site survey (or surveys, for multi-site operations). The percentage savings shown are based on our experience of what clients were paying separate contractors before switching to our integrated FM model.

The Single-Provider Advantage

The single biggest reason businesses switch to an integrated FM model is the elimination of management complexity. Here is what changes when you consolidate your facilities services under one provider.

One Point of Accountability

When you have separate contractors for cleaning, washrooms, laundry, and window cleaning, problems fall between the cracks. The cleaner says the washroom consumables are the washroom company's responsibility. The washroom company says the dispenser was broken by the cleaners. With a single-provider FM model, Optus Glean is responsible for everything. There is nowhere for problems to hide and no one else to blame.

One Contract and One Invoice

Instead of managing 4 to 8 separate contracts with different terms, renewal dates, notice periods, and payment schedules, you have one FM contract covering everything. One monthly invoice. One approval process. One accounts payable entry. The administrative saving alone justifies the switch for many facilities managers.

Consistent Quality Standards

Every service within your FM contract operates under the same quality management system: documented specifications, regular inspections, digital reporting, and KPI tracking. There is no variation in standards between your cleaning team and your washroom service or your window cleaner. Everything is managed to one consistent standard.

Operational Efficiency

When one team manages multiple services on the same premises, there are natural efficiencies. The cleaning team can report washroom consumable levels, identify maintenance issues, flag pest sightings, and manage waste streams as part of their daily routine. These tasks create coordination overhead when performed by separate contractors but are seamless within an integrated FM model.

How FM Works with Optus Glean

1. Comprehensive site survey — We survey your premises to understand the full scope of facilities services required. For multi-site operations, we survey every location.
2. Service design — We design a bespoke FM package covering the specific services, frequencies, and standards you need. Nothing unnecessary. Nothing missing.
3. Integrated specification — A single detailed specification document covers every service, every task, every frequency, and every quality standard. This is the operational bible for your FM contract.
4. Fixed-price quotation — One transparent price covering all services. No hidden charges. No surprise extras. A predictable monthly cost you can budget with confidence.
5. Mobilisation — We recruit, train, and deploy your FM team. Each team member is trained across the full scope of your specification, not just one service line. Typical mobilisation takes 14 to 28 days.
6. Ongoing management — A dedicated account manager oversees your FM contract, conducts regular site inspections, runs quarterly service reviews, and acts as your single point of contact for all facilities matters.

Sectors That Benefit Most from FM

While any business can benefit from integrated FM, the following sectors derive the most value from the single-provider model.

• Corporate offices — Cleaning, washrooms, windows, floors, and waste under one contract. Ideal for businesses with 50+ employees or multiple office locations.
• Hotels and hospitality — Cleaning, laundry, washrooms, and grounds management. The hospitality sector benefits enormously from integrating laundry with cleaning to eliminate coordination gaps.
• Healthcare — Cleaning, laundry, washrooms, and waste management under one contract with one compliance standard. Critical for HIQA inspection readiness.
• Education — Schools and universities with cleaning, grounds, washrooms, and waste needs across multiple buildings benefit from a single FM provider who understands the education sector.
• Retail chains — Multi-site retail operations need consistent standards across all locations. A national FM contract ensures every store is cleaned and maintained to the same standard.
• Residential management companies — Apartment block management companies benefit from bundling cleaning, window cleaning, power washing, and grounds maintenance under one provider.

Hard FM Referral and Coordination

Optus Glean specialises in soft FM services. We do not directly provide hard FM services such as HVAC maintenance, plumbing, electrical work, or structural repairs. However, we recognise that many businesses want a single point of coordination for all facilities matters.

For hard FM requirements, we can coordinate with specialist contractors on your behalf, including them within your overall FM management structure. Your Optus Glean account manager acts as the single point of contact for all facilities issues, directing hard FM requests to our vetted network of specialist partners. This gives you the simplicity of a single-provider model without compromising on the specialist expertise required for building services maintenance.

FM Quality Management

Quality management is the backbone of any successful FM contract. Our quality system operates across every service line and every premises within your FM contract.

• Documented specifications — Every task, every frequency, every standard documented in writing. No ambiguity, no assumptions.
• Method statements — Detailed written procedures for every cleaning and service task, ensuring consistency regardless of which operative performs the work.
• Regular inspections — Site inspections by our operations managers using digital audit tools. Results shared with you in real time.
• KPI tracking — Key performance indicators agreed at contract inception and monitored monthly. Typical KPIs include response times, quality scores, complaint resolution, and staff attendance.
• Quarterly service reviews — Formal quarterly meetings with your account manager to review performance, discuss any issues, and plan for upcoming needs.
• Annual contract review — A comprehensive annual review of the entire FM specification, adjusting services and pricing to reflect any changes in your requirements.

Multi-Site FM Across Ireland

For businesses operating across multiple locations in Ireland, our multi-site FM capability eliminates the need to manage different contractors in different regions. We provide one national contract with consistent standards, pricing, and management across all your sites — from Cork to Donegal, Dublin to Galway.

Multi-site FM clients benefit from centralised management with a single account manager, consistent quality standards across all locations, single consolidated monthly invoice, volume discounts based on total contract value, coordinated scheduling across sites, and centralised reporting and analytics. We currently manage multi-site FM contracts for clients in hospitality, retail, healthcare, and corporate sectors, with coverage across all 26 counties.