Emergency Cleaning Services — 24/7 Response Across Ireland

24/7 Emergency Cleaning Across Ireland

When disaster strikes your premises — a burst pipe flooding your office at 3am, fire damage rendering a retail unit unusable, a biohazard incident in a public building — you need a professional cleaning team on site fast. Not tomorrow. Not next week. Now.

Optus Glean provides 24/7 emergency cleaning services across all 26 counties of Ireland. Our emergency response teams are equipped with industrial extraction equipment, dehumidifiers, biohazard cleanup kits, and specialist chemicals to handle any situation. We aim to have a team on site within 2 to 4 hours in urban areas and 4 to 8 hours nationwide.

Every emergency cleaning operative is Garda vetted, trained in hazardous material handling, and equipped with appropriate personal protective equipment (PPE). We carry €6.5 million in public liability insurance and €13 million in employer's liability cover. We provide full documentation for insurance claims, including photographs, itemised scope-of-work reports, and detailed invoices that meet the requirements of all major Irish insurance providers.

Types of Emergency Cleaning We Handle

Our emergency cleaning service covers every type of urgent cleaning situation a business or property owner might face. Below are the most common emergency scenarios we respond to across Ireland.

Flood and Water Damage Cleanup

Water damage from burst pipes, roof leaks, overflowing systems, or weather events is our most common emergency call. Speed is critical — mould can begin growing within 24 to 48 hours of water ingress. Our flood cleanup process includes extraction of standing water using industrial submersible pumps and wet vacuum extractors, installation of dehumidifiers and air movers to dry the structure, removal and disposal of water-damaged materials including carpets, ceiling tiles, and plasterboard where necessary, sanitisation and disinfection of all affected surfaces, and ongoing moisture monitoring until the premises are confirmed dry. Early intervention prevents secondary damage and significantly reduces total restoration costs.

Fire and Smoke Damage Cleaning

After the fire service has cleared the scene, professional cleaning is needed to remove soot, smoke residue, and the pervasive smell that penetrates every surface. Our fire damage cleaning service includes soot removal from walls, ceilings, and fixtures using specialist dry and wet cleaning techniques, smoke odour neutralisation using ozone generators and thermal fogging, cleaning and decontamination of salvageable contents, HEPA-filtered air scrubbing to remove airborne particulates, and preparation of the premises for restoration contractors. We work alongside fire damage restoration companies to ensure a seamless recovery process.

Biohazard and Trauma Cleaning

Biohazard situations require specialist handling by trained operatives using full PPE and following strict decontamination protocols. We respond to blood and bodily fluid cleanup in commercial and public premises, unattended death scenes (after Garda clearance), drug contamination and needles/sharps cleanup, infectious disease decontamination including norovirus and MRSA outbreaks, and crime scene cleanup (post-Garda forensic clearance). All biohazard waste is disposed of through licensed clinical waste contractors in full compliance with EPA waste regulations and the Waste Management Act 1996.

Sewage Backup and Contamination

Sewage incidents pose serious health risks and require immediate professional intervention. Our sewage cleanup service includes extraction and removal of sewage contamination, deep disinfection of all affected areas using hospital-grade antimicrobial solutions, removal and disposal of contaminated materials, odour treatment and air quality restoration, and post-clean verification testing to confirm the area is safe for reoccupation.

Vandalism and Graffiti Cleanup

Vandalism to commercial premises can include graffiti, broken glass, deliberate contamination, and general destruction. Our vandalism cleanup service gets your premises back to operational condition as quickly as possible, including graffiti removal from internal and external surfaces, glass and debris clearance, pressure washing of external areas, and full internal cleaning and sanitisation.

Storm Damage and Debris Clearance

Ireland's weather can cause significant damage to commercial premises. After a storm, we provide debris clearance from internal and external areas, water ingress cleanup and drying, removal of damaged materials, and deep cleaning to restore premises to operational condition.

Emergency Cleaning Pricing in Ireland (2026)

Emergency cleaning costs more than scheduled cleaning due to the urgency, specialist equipment, out-of-hours staffing, and hazardous material handling involved. Below are indicative pricing ranges for 2026. All emergency work is quoted on arrival after an initial assessment of the situation.

All pricing is exclusive of VAT. Out-of-hours call-outs (evenings, weekends, bank holidays) attract a 25–50% premium on the standard call-out fee. Materials, equipment hire, and waste disposal are charged at cost with no markup. We provide itemised invoicing suitable for insurance claims.

Our Emergency Response Process

When you call our emergency line, we follow a structured triage and response process designed to get the right team to your premises as quickly as possible.

1. Emergency call triage — Our 24/7 operations team takes your call, assesses the situation, and determines the type and scale of response needed. We ask about the nature of the emergency, the size of the affected area, any immediate safety risks, and your location.
2. Team deployment — The nearest available emergency response team is dispatched with the appropriate equipment for your situation. We confirm the estimated arrival time with you.
3. On-site assessment — On arrival, our team leader conducts a rapid assessment, identifies any safety hazards, and briefs you on the proposed scope of work and estimated costs before commencing.
4. Emergency cleaning — The team executes the cleanup using specialist equipment and techniques appropriate to the type of emergency. We document the process photographically for insurance purposes.
5. Post-clean verification — After cleaning, we verify that the premises are safe for reoccupation. For water damage, this includes moisture readings. For biohazard, this includes surface testing. For fire damage, this includes air quality assessment.
6. Documentation and invoicing — You receive a detailed scope-of-work report with photographs, an itemised invoice, and any supporting documentation needed for your insurance claim.

Insurance Claims Support

Most emergency cleaning situations are covered by commercial property insurance or business interruption insurance. Optus Glean provides comprehensive documentation to support your insurance claim, making the process as straightforward as possible.

• Photographic evidence — Before, during, and after photographs documenting the damage and the cleaning process
• Scope-of-work report — A detailed description of all work performed, materials used, and equipment deployed
• Itemised invoice — Every cost broken down by labour, materials, equipment, and waste disposal
• Loss adjuster liaison — We can meet with your loss adjuster on site to explain the work and justify costs
• Restoration referral — Where structural repairs are needed beyond the scope of cleaning, we can recommend trusted restoration contractors

We have experience working with all major Irish insurance providers and understand the documentation standards required for successful claims. Our emergency cleaning invoices are accepted by insurers because they are transparent, itemised, and supported by evidence.

When to Call for Emergency Cleaning

Not every cleaning situation qualifies as an emergency. Understanding the difference helps you get the right response and avoid unnecessary emergency premiums. Call our emergency line if:

• Your premises are unsafe for staff or the public due to contamination, water damage, or hazardous materials
• There is active water ingress that needs immediate extraction to prevent further damage
• A biohazard incident has occurred and the area needs decontamination before reoccupation
• Your premises have suffered fire or smoke damage and need professional cleanup before restoration can begin
• A sewage backup has contaminated floors, walls, or equipment
• Your business cannot operate until the cleaning is completed, causing revenue loss

If your situation is urgent but not a health or safety emergency, consider our one-off deep clean service, which can often be scheduled within 24 to 48 hours at standard rates rather than emergency premiums.

Prevention: Reducing Emergency Cleaning Risk

While emergencies are by nature unpredictable, regular maintenance significantly reduces the likelihood and severity of cleaning emergencies. Optus Glean clients on contract cleaning programmes benefit from early detection of potential issues.

• Regular inspections — Our cleaning teams are trained to spot and report early signs of water ingress, pipe leaks, and drainage issues during routine cleaning
• Periodic deep cleaning — Regular deep cleaning prevents the build-up of grime and contamination that can worsen during an emergency
• Drain maintenance — Keeping drains clear through regular cleaning reduces the risk of sewage backup
• External cleaning — Regular pressure washing of gutters, downpipes, and external drainage reduces flood risk
• Facilities management — A comprehensive FM programme addresses maintenance issues before they become emergencies