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Contract cleaning vs in-house staff

Contract Cleaning vs In-House Staff: Full Cost Comparison for Ireland 2026

A detailed breakdown of all costs: salary, PRSI, equipment, insurance, management, hidden costs, and TUPE considerations for transitioning.

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€13M Employer's Liability
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TUPE Experienced
Fixed Monthly Cost

The In-House vs Outsourcing Decision

Should you employ your own cleaners or hire a contract cleaning company? This is one of the most important facilities management decisions any Irish business makes. The answer depends on the true cost of each option, the quality of service you need, the complexity of your requirements, and the management time you are willing to invest.

Many organisations underestimate the total cost of in-house cleaning because they look only at the wage. When you add employer’s PRSI, holiday pay, sick cover, insurance, equipment, chemicals, training, supervision, and management time, the true cost is 35–50% above the headline wage. This guide breaks down every cost element so you can make a fully informed comparison.

Full Cost Breakdown: In-House Cleaner

The following table shows the true annual cost of employing one full-time cleaner (39 hours/week) in Ireland in 2026, based on the national minimum wage of €13.50/hour.

Cost ElementAnnual CostNotes
Gross wage€27,37839 hrs/week × €13.50 × 52 weeks
Employer’s PRSI (11.05%)€3,025Mandatory employer contribution
Holiday pay (20 days)Included in wageBut you need cover for 4 weeks
Absence cover (holiday + sick)€3,200 – €4,500Agency or overtime to cover 25–35 days/year
Public liability insurance€2,000 – €5,000Depends on premises type and cover level
Employer’s liability insurance€1,500 – €3,000Legal requirement under 2005 Act
Equipment (purchase + maintenance)€2,000 – €5,000Vacuum, mop system, floor machine, trolley
Chemicals and consumables€1,000 – €3,000Cleaning chemicals, cloths, bin liners, gloves
Training€500 – €1,500H&S induction, COSHH, manual handling
Uniform provision€150 – €3002–3 sets per year
Garda vetting€0 – €100Free through registered organisation; admin cost
Management and supervision time€2,000 – €5,0002–5 hrs/week of manager time at €25–€40/hr
HR and payroll administration€500 – €1,000Contracts, payslips, tax, Revenue returns
Total annual cost (1 FT cleaner)€39,253 – €50,80343–86% above gross wage

This means your €13.50/hour cleaner actually costs you €19.35–€25.05/hour when all costs are included. The “cheap” in-house option is not as cheap as it appears.

Full Cost Breakdown: Contract Cleaning

A contract cleaning company quotes a single monthly figure that includes everything: labour, PRSI, insurance, equipment, chemicals, training, supervision, absence cover, and management. For a comparable 39-hour-per-week service, typical contract cleaning costs in Ireland are:

Cost ElementAnnual CostNotes
Contract cleaning (39 hrs/week)€36,000 – €48,000€3,000–€4,000/month depending on spec
Additional insurance€0Included in contract price
Equipment€0Included in contract price
Absence cover€0Provider’s responsibility
Management time€500 – €1,00030 mins/week liaison with account manager
Total annual cost€36,500 – €49,000Fixed, predictable, all-inclusive

The contract cleaning cost is comparable to, and often lower than, the true cost of in-house — but with significantly less management burden and better risk management. For detailed pricing, see our cleaning prices Ireland guide.

Hidden Costs of In-House Cleaning

Beyond the direct financial costs, in-house cleaning carries hidden costs that rarely appear in budget calculations:

  • Recruitment costs — When your cleaner leaves (and cleaning has one of the highest turnover rates of any occupation), you face recruitment costs: advertising (€200–€500), interview time, reference checks, Garda vetting, and the 2–4 weeks it takes to find a replacement during which you have no cleaner.
  • Quality management — Without professional supervision, cleaning quality gradually declines. Most businesses do not have the expertise to audit cleaning standards or the time to conduct regular inspections.
  • Compliance burden — As an employer of cleaning staff, you are responsible for COSHH compliance, manual handling training, risk assessments, Safety Data Sheets, and all obligations under the Safety, Health and Welfare at Work Act 2005.
  • Equipment obsolescence — Cleaning equipment needs regular replacement. A commercial vacuum cleaner lasts 2–3 years. A floor scrubber-dryer costs €3,000–€8,000 and lasts 5–7 years. The cleaning company spreads these costs across multiple clients.
  • No economies of scale — You buy chemicals in small quantities at retail prices. A cleaning company buys in bulk at wholesale prices, typically 30–50% less.
  • Single point of failure — If your one cleaner is off sick, on holiday, or resigns, you have no cleaning until you find cover. A contract company has backup staff available immediately.

Advantages of Contract Cleaning

  • Fixed monthly cost — One predictable invoice per month covering everything. No unexpected equipment bills, insurance renewals, or absence costs.
  • Professional supervision — Regular quality audits by trained supervisors. Monthly reports showing audit scores, KPIs, and areas for improvement.
  • Trained backup staff — Holiday and sickness cover is the cleaning company’s responsibility. Your premises is cleaned every day regardless of individual staff absence.
  • Insurance and compliance managed — The cleaning company handles all insurance, Garda vetting, training, COSHH, and health and safety compliance.
  • Access to specialist equipment — Floor scrubber-dryers, carpet extraction machines, high-reach equipment, and pressure washers are available without capital investment.
  • Scalability — Easy to increase or decrease cleaning hours as your needs change, without the complications of hiring or making staff redundant.
  • Single point of accountability — One account manager who is responsible for your cleaning quality. One number to call if there is a problem.
  • Reduced management time — Managing a cleaning contract requires 30 minutes per week. Managing in-house cleaning staff requires 2–5 hours per week.

When In-House Cleaning Makes Sense

In-house cleaning is not always the wrong choice. It can work well when:

  • You have a very small premises (under 200m²) with simple requirements
  • The cleaner has additional duties beyond cleaning (reception, post room, kitchen management)
  • You need maximum control over exactly how and when cleaning is done
  • Your premises has unusual security requirements that make external access difficult
  • You operate in a very remote location where contract cleaning companies do not provide coverage

For most businesses with 200m² or more, or with more than one cleaner, contract cleaning offers better value and lower risk. For help choosing the right approach, see our guide to choosing a cleaning company.

TUPE: Transitioning from In-House to Contract

If you decide to move from in-house to contract cleaning, TUPE (Transfer of Undertakings Protection of Employment) under S.I. No. 131 of 2003 will apply. This means:

  • Your in-house cleaning staff have the right to transfer to the new cleaning company on their existing terms and conditions.
  • You must inform and consult affected employees about the transfer at least 30 days in advance.
  • You must provide the incoming cleaning company with employee liability information: employment dates, pay rates, holiday entitlement, and any outstanding claims.
  • Employees cannot be dismissed solely because of the transfer. Dismissal connected to a TUPE transfer is automatically unfair.
  • Employees have the right to refuse the transfer, but this may be treated as resignation.

A professional cleaning company will manage the TUPE process for you, including employee consultation meetings and the transfer itself. For detailed guidance, see our TUPE and cleaning contracts guide.

The Transition Process

Moving from in-house to contract cleaning follows a structured process:

  1. Develop your specification — Document your cleaning requirements. See our specification writing guide.
  2. Obtain quotes — Invite 3–5 cleaning companies to survey and quote.
  3. Evaluate proposals — Score providers against a structured evaluation matrix. See our tender evaluation guide.
  4. Select provider and agree terms — Negotiate contract, SLA, and transition plan.
  5. TUPE consultation — Inform and consult affected employees (minimum 30 days).
  6. Transfer — Cleaning staff transfer to the new provider. Keys, equipment, and access are handed over.
  7. Mobilisation — Initial deep clean, staff familiarisation, quality baseline established.
  8. Monitoring — Weekly reviews for the first month, then monthly. See our switching provider guide for monitoring advice.

Allow 8–16 weeks for the full transition, depending on the complexity of your requirements and the number of staff affected by TUPE.

Case Study: 1,000m² Office, 2 Cleaners

To illustrate the cost difference, consider a 1,000m² office in Dublin requiring 2 part-time cleaners (4 hours each, 5 days per week):

ItemIn-House (Annual)Contract (Annual)
Labour cost€28,080Included
Employer’s PRSI€3,103Included
Insurance€4,000Included
Equipment + chemicals€4,500Included
Absence cover€3,800Included
Management time€4,000€750
Training, uniforms, admin€2,000Included
Cleaning contractN/A€36,000
Total annual cost€49,483€36,750
Annual saving with contract€12,733 (25.7%)

In this scenario, contract cleaning saves €12,733 per year while providing professional supervision, guaranteed cover, and eliminating the management burden. The saving increases further when you factor in recruitment costs for replacing staff who leave.

Frequently Asked Questions About Contract Cleaning vs In-House

Is contract cleaning cheaper than employing in-house cleaners in Ireland?

In most cases, yes. The true cost of an in-house cleaner is 35–50% above gross wage when you add PRSI, insurance, equipment, chemicals, training, supervision, and absence cover. A contract company absorbs all these costs in one fixed monthly price that is typically comparable or lower.

What are the hidden costs of in-house cleaning?

Employer’s PRSI (11.05%), insurance (€3,500–€8,000/yr), equipment (€2,000–€5,000/yr), chemicals (€1,000–€3,000/yr), absence cover, training, recruitment, management time (2–5 hrs/week), HR administration, and uniform provision. These add 35–50% to the gross wage.

What is TUPE and how does it affect outsourcing cleaning?

TUPE under S.I. No. 131 of 2003 protects cleaning staff when you outsource. Your in-house cleaners have the right to transfer to the new provider on existing terms. You must consult them 30+ days in advance. The new provider must accept them. Dismissal connected to the transfer is automatically unfair.

How long does it take to transition from in-house to contract cleaning?

Allow 8–16 weeks including specification development (2–3 weeks), obtaining quotes (2–3 weeks), TUPE consultation (minimum 30 days), contract negotiation (1–2 weeks), and mobilisation (2–4 weeks).

What are the advantages of contract cleaning over in-house?

Fixed monthly cost, professional supervision, trained backup staff, insurance and compliance managed, access to specialist equipment, flexibility to scale, single point of accountability, and significantly reduced management time.

What are the advantages of in-house cleaning over contract?

Direct control over staff, familiarity with your premises, no contract minimum terms, and potentially lower cost for very small premises with minimal requirements. In-house works best for organisations with fewer than 3 cleaning staff.

Can I keep some cleaning in-house and outsource the rest?

Yes. A hybrid model with in-house staff for daily portering and a contract company for specialist services (deep cleaning, window cleaning, carpet care) and absence cover can work well. Clear demarcation of responsibilities is essential.

Considering Outsourcing Your Cleaning?

Optus Glean manages the entire transition from in-house to contract cleaning, including TUPE. Get a like-for-like cost comparison for your premises.

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